Property Management Software
Guesty
Property management software for the hospitality industry
Best for Enterprise
The platform of choice for property management companies
From $27 • No free trial
Comparison
Guesty vs Rentals United
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management Software
Rentals United
Channel manager with 90+ OTA distribution for professional property managers
Best for Enterprise
Deepest OTA channel catalog for managers who already run a PMS
Contact sales • No free trial
✓Editorial verdict
Which Should You Pick: Guesty or Rentals United?
Pick Guesty if you want an all-in-one PMS with unified inbox, owner portal with trust accounting, white-label mobile app on Enterprise, and a 2,000+ app integration ecosystem that scales from 1 to 200+ listings. Pick Rentals United if you already run a PMS like Hostfully, Track, Escapia, or MEWS and want a dedicated distribution layer reaching 90+ channels including niche OTAs and metasearch beyond the big three. Note: Rentals United is one of Guesty's own listed PMS partners, so these tools can also be complementary rather than competitive.
Editorial perspective from the Guesty side; factual claims about Rentals United are drawn from its review.
Pricing Side-by-Side
Guesty
Full pricing →From $27 • No free trial
Lite
$27/mo (billed annually)
Monthly option available at a higher rate
1-3 listings
Booking fee: 1% on direct bookings
- Channel manager for major OTAs
- Unified guest inbox
- Basic automation rules
- 14-day free trial on this tier
Pro
From $9/listing/mo + add-ons
4-199 listings
Booking fee: Varies by add-ons
- Everything in Lite
- Owner portal + trust accounting
- Multi-user roles
- Advanced automation
- Open API + webhooks
Enterprise
Custom quote
200+ listings
Booking fee: Negotiated
- Everything in Pro
- White-label mobile app
- Dedicated account manager
- Priority support
- Custom integrations
Rentals United
Full pricing →Contact sales • No free trial
Contact sales
Rentals United does not publish numeric pricing. The vendor's pricing page lists property-band tiers (Pro for 5-99 properties, Business for 100-499, Enterprise for 500+) and states 'Our prices are tailored to your business.' Capterra confirms 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available.' Confirm pricing directly with Rentals United sales.
Try Rentals UnitedWhat each tool does well — and where it falls short
What Guesty does well
Scales from 1 to 200+ listings without platform migration
Guesty's tiered architecture (Lite → Pro → Enterprise) lets operators grow their portfolio without switching software, preserving configuration, integrations, and historical data. Migration pain is a real cost Guesty helps you avoid.
Unified inbox consolidates all OTA messages into a single feed
For operators managing listings across Airbnb, Vrbo, Booking.com, and direct channels, context-switching between inboxes wastes time and risks missed messages. Unified inbox with automated reply triggers directly protects response times.
Extensive integration marketplace on Pro and Enterprise
Pro and Enterprise unlock unlimited integrations across dynamic pricing (PriceLabs, Beyond, Wheelhouse), smart locks, accounting, and marketing tools. Lite is limited to 'select integrations' only — so the marketplace is a real Pro-tier upgrade, not a Lite perk.
What Rentals United does well
Connects to 90+ listing channels including niche regional OTAs
Every tier advertises certified API connections to 50+ channels and access to 90+ listing channels in total, which is the platform's core differentiator versus PMS-bundled channel managers.
API described by integrators as robust and well-documented
A Capterra reviewer called the API 'absolutely phenomenal' and 'unbelievably robust, brilliantly documented,' and the vendor publishes API documentation as a top-level resource.
Preferred-partner status with Airbnb, Vrbo, and Booking.com
Named preferred-partner programs with the largest OTAs can reduce listing-quality friction for managers routing inventory through Rentals United.
Broad PMS interoperability for managers who already have a stack
The partner page lists integrations with Guesty, Track, Hostfully, Escapia, and Streamline, making it a natural distribution layer behind an existing PMS.
Where Guesty falls short
Customer support quality is inconsistent and a frequent complaint
Verified reviews cite slow ticket resolution and automated bots that prematurely close tickets, particularly on Lite. For hosts whose livelihood depends on 24/7 operations, support delays can be financially damaging.
Pro and Enterprise pricing is opaque — requires a sales call
Budget planning is impossible without a quote. Operators comparing property management platforms can't self-evaluate total cost of ownership for Pro or Enterprise, which creates friction in the buying process and potential post-onboarding surprises.
Channel sync reliability issues, especially with Vrbo
Multiple independent reviews cite prices not syncing and random date-blocking — one Capterra user described the Vrbo integration as 'disastrous.' For hosts on Vrbo, verify your specific workflow in trial before committing.
Where Rentals United falls short
Interface described as click-heavy and dated
A GetApp reviewer noted that 'navigation through the system requires more clicks than necessary,' which adds up to real daily operator time at scale.
Reports of double-booking incidents and billing disputes
A GetApp reviewer (jeffrey D.) wrote 'They cost me tens of thousands in double bookings and did not pay any of the fees.' This is a minority report but operationally serious when it happens.
No transparent pricing and no free trial
Capterra lists 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available,' so buyers cannot evaluate cost without a sales call.
Sub-5-listing portfolios are not the core ICP
The vendor's Pro tier starts at 5-99 properties, with only a 'We can still help!' note for smaller portfolios — signaling smaller hosts will not get the typical onboarding path.
Which Should You Pick
Pick Guesty if
Mid-sized to large property managers (4-200+ listings) who need enterprise-grade automation, multi-channel distribution across 60+ OTAs, and a scalable platform that grows with their portfolio.
Skip Guesty if
You're cost-sensitive with 1-3 listings, or you need transparent pricing before committing — Pro and Enterprise plans require a sales call.
Pick Rentals United if
Professional property managers with 20+ listings already running a PMS who need maximum OTA distribution breadth across niche regional channels in addition to Airbnb, Vrbo, and Booking.com.
Skip Rentals United if
You have fewer than 5 listings, want self-serve transparent monthly pricing, or only need the top 3 OTAs.
Where Guesty and Rentals United actually differ
- Product category: Guesty is an end-to-end PMS with channel management, unified inbox, automation, and owner accounting built in. Rentals United is a distribution layer designed to sit behind an existing PMS — its own PMS partner roster includes Guesty itself.
- Pricing transparency: Guesty publishes Lite at $27/mo for 1-3 listings and Pro from $9/listing/mo (quote required for 4-199). Rentals United is fully quote-only across Pro (5-99), Business (100-499), and Enterprise (500+) tiers — HotelMinder cites a third-party figure of €107/mo for 10-19 properties but the vendor confirms no dollar figure.
- Channel breadth: Rentals United markets 'Certified API connections to 50+ channels' and '90+ listing channels total' including long-tail OTAs and metasearch. Guesty connects to 10+ documented direct OTA channels (Airbnb, Vrbo, Booking.com, Expedia, Agoda, TripAdvisor, HomeToGo, FeWo-direkt, Atraveo, Google Vacation Rentals).
- Operational depth: Guesty offers a unified inbox with AI-assisted responses, owner portal with trust accounting on Pro/Enterprise, multi-user roles, white-label mobile app on Enterprise, and 2,000+ Zapier connections. Rentals United has no unified inbox, no owner portal, no AI messaging, no Zapier support, and no native PMS workflows.
- Small-portfolio access: Guesty Lite serves 1-3 listings at $27/mo with no minimum. Rentals United's sub-5-property path is a contact-sales 'We can still help!' link with no self-serve onboarding.
Common objections
- Rentals United reaches 90+ channels — doesn't that beat Guesty's 10+ direct OTA list?
- On raw channel count for OTA distribution alone, yes — Rentals United's long-tail and metasearch coverage is broader than Guesty's native channel list. But Rentals United is a distribution layer, not a PMS, so you still need a separate PMS for reservations, guest comms, owner accounting, and automation. If you need niche-OTA distribution on top of Guesty, you can layer Rentals United behind Guesty (it's a listed Guesty PMS partner). If you need only one tool, Guesty's 10+ direct channels plus 2,000+ Zapier connections cover most operators without a second subscription.
- Both Guesty Pro and Rentals United require sales calls — how do I actually compare costs?
- Guesty publishes Lite at $27/mo for 1-3 listings, giving you a concrete entry point with a 14-day free trial; Rentals United publishes nothing self-serve and Capterra confirms no free trial. At 50+ listings both are quote-only, so get written quotes from each at your specific listing count. Remember they're often complementary — a Guesty + Rentals United stack is a legitimate pattern for managers who want Guesty's PMS depth plus RU's niche-OTA reach, in which case the question isn't which to pick but whether you need both.
- Rentals United's API quality is consistently praised in reviews — isn't that a reason to skip Guesty?
- Rentals United's API reputation is genuinely strong and a real differentiator for managers building custom integrations. Guesty also publishes an open API with webhooks on Pro and Enterprise plus 2,000+ Zapier connections — broader integration surface, but gated behind a partner program and quote-based tiers. If your operation is API-first and you already run a PMS, Rentals United's API plus your existing PMS may beat Guesty's bundled approach. If you need the API plus PMS, owner portal, AI inbox, and integration marketplace in one subscription, Guesty consolidates all of it.
Keep Digging
Rentals United
Deepest OTA channel catalog for managers who already run a PMS