Property Management Software
Rentals United
Channel manager with 90+ OTA distribution for professional property managers
Deepest OTA channel catalog for managers who already run a PMS
Contact sales • No free trial
Comparison
Pricing, pros and cons, and buyer-fit side-by-side. Pick the one that matches your operation — or see why neither should.
Property Management Software
Channel manager with 90+ OTA distribution for professional property managers
Deepest OTA channel catalog for managers who already run a PMS
Contact sales • No free trial
Property Management Software
All-in-one vacation rental software for professional hosts
The automation layer for operators scaling past 10 listings
Contact sales • No free trial
Pick Rentals United if you already run a PMS and want a pure distribution layer reaching 90+ channels including niche OTAs and metasearch. Pick Hostaway if you manage 10–100 listings and want an all-in-one PMS with the only triple-crown preferred-partner status on Airbnb, Vrbo, AND Booking.com, a native mobile app, an owner portal, and 300+ integrations with Zapier. Hostaway is an all-in-one PMS; Rentals United is a distribution overlay — most operators pick one or the other, not both.
Editorial perspective from the Rentals United side; factual claims about Hostaway are drawn from its review.
Contact sales • No free trial
Contact sales
Rentals United does not publish numeric pricing. The vendor's pricing page lists property-band tiers (Pro for 5-99 properties, Business for 100-499, Enterprise for 500+) and states 'Our prices are tailored to your business.' Capterra confirms 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available.' Confirm pricing directly with Rentals United sales.
Try Rentals UnitedContact sales • No free trial
Standard (quote)
Quote only — ~$40/listing/mo reported
10+ listings typical
Booking fee: Percentage on direct bookings (rate depends on negotiated quote)
Enterprise (quote)
Custom
50+ listings, management companies
Booking fee: Negotiated
What Rentals United does well
Connects to 90+ listing channels including niche regional OTAs
Every tier advertises certified API connections to 50+ channels and access to 90+ listing channels in total, which is the platform's core differentiator versus PMS-bundled channel managers.
API described by integrators as robust and well-documented
A Capterra reviewer called the API 'absolutely phenomenal' and 'unbelievably robust, brilliantly documented,' and the vendor publishes API documentation as a top-level resource.
Preferred-partner status with Airbnb, Vrbo, and Booking.com
Named preferred-partner programs with the largest OTAs can reduce listing-quality friction for managers routing inventory through Rentals United.
Broad PMS interoperability for managers who already have a stack
The partner page lists integrations with Guesty, Track, Hostfully, Escapia, and Streamline, making it a natural distribution layer behind an existing PMS.
What Hostaway does well
Best-in-class multi-channel reliability — eliminates double bookings
Real-time API sync across Airbnb, Vrbo, Booking.com, and dozens more. Operators consistently report it as the most reliable sync in the market, which directly prevents costly double-booking incidents.
Preferred-partner status with Airbnb, Vrbo, AND Booking.com — the 'triple crown'
Hostaway is the only property management platform with preferred/premier partner status across all three major OTAs. Priority API access and faster feature rollouts mean fewer sync errors and access to channel-exclusive tools before competitors.
Owner portal with professional reporting — real value for co-host and management companies
Owners get their own login to view revenue, occupancy, and payout statements in real time, with customizable visibility controls. For co-hosting businesses, this transparency tool is a genuine client-retention feature.
Where Rentals United falls short
Interface described as click-heavy and dated
A GetApp reviewer noted that 'navigation through the system requires more clicks than necessary,' which adds up to real daily operator time at scale.
Reports of double-booking incidents and billing disputes
A GetApp reviewer (jeffrey D.) wrote 'They cost me tens of thousands in double bookings and did not pay any of the fees.' This is a minority report but operationally serious when it happens.
No transparent pricing and no free trial
Capterra lists 'Starting Price: Contact vendor for pricing' and 'Free Trial: Not available,' so buyers cannot evaluate cost without a sales call.
Sub-5-listing portfolios are not the core ICP
The vendor's Pro tier starts at 5-99 properties, with only a 'We can still help!' note for smaller portfolios — signaling smaller hosts will not get the typical onboarding path.
Where Hostaway falls short
1.8% booking engine fee on all direct bookings, introduced November 2024
Hostaway added a 1.8% guest service fee to every reservation through operators' own direct-booking websites. This undercuts one of the main advantages of direct bookings (avoiding OTA commissions) and was rolled out via a terms update that many users missed.
Steep learning curve and significant setup investment — not plug-and-play
Setup requires mapping channels, configuring automation rules, setting up owner statements, and training staff. Reviewers consistently note it takes weeks to become fully operational — a real barrier for small operators or teams without technical staff.
Opaque pricing and contract lock-in reported by users — cancellation is difficult
Hostaway requires a sales call to see numbers. Multiple HotelMinder reviews describe being signed into annual contracts they thought were monthly, and difficulty canceling mid-term. Read the contract carefully.
Pick Rentals United if
Professional property managers with 20+ listings already running a PMS who need maximum OTA distribution breadth across niche regional channels in addition to Airbnb, Vrbo, and Booking.com.
Skip Rentals United if
You have fewer than 5 listings, want self-serve transparent monthly pricing, or only need the top 3 OTAs.
Pick Hostaway if
Multi-property managers running 10-100+ listings across Airbnb, Vrbo, and Booking.com who need reliable multi-channel sync, team task management, and owner reporting in one platform.
Skip Hostaway if
You have fewer than 5 listings, you're budget-sensitive, or you rely heavily on direct booking revenue and can't absorb a 1.8% booking engine fee on every guest transaction.
Rentals United
Deepest OTA channel catalog for managers who already run a PMS
Hostaway
The automation layer for operators scaling past 10 listings