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Best Value
Last updated 2026-04-25

InsuraGuest Review: Is It Worth It?

Our independent take on InsuraGuest from an STR operator lens. No sponsored placements. From $69 • No free trial.

Our verdict

Affordable flat-rate guest protection layer for PMS-connected operators

What InsuraGuest actually is

InsuraGuest is a flat-rate guest-damage and accidental-medical insurance layer for short-term rental operators. It sits on top of an operator's existing property insurance and is pre-integrated with major PMS platforms so the cost can be passed through to guests as a nightly fee. Claims are administered on a no-fault, first-payor basis through partnerships with Crum & Forster.

What we like

  • Most claims paid within 72 hours on a no-fault model

    The vendor advertises 72-hour payouts and a 'first-payor' approach where claims are handled regardless of who's responsible, reducing guest dispute friction during a stay.

  • Guest-fee pass-through built into the workflow

    Operators can recover the subscription cost as a ~$3/day add-on through their PMS or OTA (Airbnb, VRBO, Booking.com), effectively zeroing out the line item.

  • Pre-integrated with the major STR PMS platforms

    Rather than custom plumbing, InsuraGuest ships pre-built integrations with Hostaway, Hostfully, Guesty, Lodgify, OwnerRez, Tokeet, Track, and others.

  • Predictable flat-monthly subscription

    Unlike percentage-of-booking insurance products, InsuraGuest charges a single flat fee per account regardless of nights booked or portfolio revenue.

Where it falls short

  • Coverage caps are modest for higher-end portfolios

    The top tier maxes out at $25,000 — fine for typical guest mishaps, but light for luxury homes or larger damage scenarios where a true high-limit per-occurrence policy would be more appropriate.

  • Mixed third-party reviews on claims responsiveness

    While the vendor markets 72-hour payouts, independent comparison content from Uplisting notes inconsistent host-side experience and limited host-specific testimonials.

  • Property-manager-program pricing is opaque

    The public site advertises individual host tiers but does not publish a transparent rate card for multi-property managers or PMS-channel deals.

  • It's an add-on, not a replacement

    InsuraGuest is positioned as a layer on top of existing insurance — operators still need underlying landlord/structural property coverage and any high-limit liability separately.

Is InsuraGuest right for you?

Great for

STR operators on a connected PMS (Hostaway, Hostfully, Guesty) who want a low-flat-rate guest-damage and accidental-medical layer they can pass through to guests as a nightly fee.

OK for

Multi-unit managers who want blanket coverage across a portfolio without underwriting each property separately, provided they accept the $10K–$25K coverage cap.

Skip if

You need full structural/landlord property insurance, high-limit liability above $25K, or carrier-of-record protection — InsuraGuest is a layer, not a replacement.

Pricing in one line

From $69 • No free trial

Two flat-monthly subscription tiers: $69/mo (up to $10,000 coverage) and $99/mo (up to $25,000 coverage). Hostfully partner page lists $60/$90 figures — likely partner-channel or older pricing. Costs can be passed through as a guest fee (~$3/day).

See full pricing breakdown →

Ready to try InsuraGuest?

There's no free trial, so ask the sales team for a walkthrough before committing.

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