Chekin
Best for Enterprise
Pick Chekin if you operate in the EU and must file guest data with police or tourism authorities — Touch Stay has no compliance or ID-verification features.
From €3.95 • No free trial
View alternativesAll tools/Touch Stay
Guest CommunicationUpdated 2026-04-20
Touch Stay
Digital guidebooks that cut guest questions by up to 80%
At a glance
Updated 2026-04-20Solid Option
Feature-rich digital guidebook platform with a premium price tag
Best for: Mid-to-large vacation rental operators (10+ properties) integrated with a PMS who want a single platform for guidebooks, guest messaging, upsells, and review collection
Pricing
From $8.25/listing • Free trial
Free trial available
What Touch Stay actually is
Touch Stay is a digital guidebook platform for vacation rental operators that bundles guest communication, upselling, review collection, and analytics into a progressive web app guests can access without downloading anything. It integrates with major PMSs like Hostaway, Guesty, and OwnerRez to automate guidebook delivery and reduce repetitive guest inquiries.
Core features
- Digital guidebooks as progressive web apps (no download required)
- Automated email and SMS guest messaging
- Upsell widget for local experiences and add-ons
- 5-star review popup to boost review collection
- Guest contact collection
- Analytics dashboard
- PMS integrations (Hostaway, Guesty, OwnerRez, and more)
- Offline access via home screen icon
Pros
- Reduces guest questions by up to 80% through automated guidebooks
- No-download PWA — guests access directly on any device
- Bundles messaging, upsells, reviews, and analytics in one platform
Cons
- No free tier — only a 14-day trial
- ~25% more expensive than comparable competitors like GoGuidebook
- Syncing changes across multiple similar guidebooks is cumbersome
Best for
- Mid-to-large vacation rental operators (10+ properties) integrated with a PMS who want a single platform for guidebooks, guest messaging, upsells, and review collection
Not for
- Small operators (1–5 properties) who prefer free alternatives or don't need deep PMS integrations
Is Touch Stay right for you?
Honest per-segment take. Click any card for the full breakdown.
1–5 listings
Small portfolios
Touch Stay's per-property pricing and lack of a free tier make it a tough sell when free guidebook tools exist.
Read full take →
5–20 listings
Mid-sized portfolios
Solid option if you're outgrowing manual guest communication, but weigh the cost against cheaper competitors.
Read full take →
20–100 listings
Large portfolios
Touch Stay's automation and PMS integrations shine at scale — the per-listing cost is justified by 80% fewer guest questions.
Read full take →
Airbnb primary
Airbnb-first hosts
Works well as a supplement to Airbnb's built-in messaging, but most value comes through PMS integration rather than direct Airbnb connection.
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Vrbo primary
Vrbo-first hosts
Fills a gap since Vrbo has weaker built-in guest communication, but you'll need a PMS to get the most out of it.
Read full take →
3+ channels
Multi-channel operators
Consistent guest experience across all channels with one guidebook platform — this is where Touch Stay's PMS integrations pay off.
Read full take →
Related tools
Same category, different fits. Each pick has a direct comparison reason.
SendSquared
Best for Enterprise
Pick SendSquared if you manage 50–5,000+ units on a connected PMS and need an enterprise CRM unifying email, SMS, AI voice, WhatsApp, Airbnb messaging, and web chat with revenue attribution under one roof.
Contact sales • No free trial
View alternativesBesty AI
Solid Option
Pick Besty AI if you have 50+ listings and want AI-driven automated upselling on gap nights, early check-in, and late checkout — and can tolerate an autonomous messaging rate of only 30–40% with known accuracy issues beyond standard FAQs.
From $12 • Free trial
View alternativesEnso Connect
Best for Automation
Pick Enso Connect if you need a broader guest-experience platform — AI-powered communications, Boarding Pass guest portal, smart lock integrations, and CRM re-engagement campaigns — and can absorb higher per-listing pricing plus a $300+ setup fee and 5% upsell commission.
From $15/listing • No free trial
View alternativesStay in the loop
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